Terms & Conditions

TERMS OF USE

BY USING AZA Health & Wellness/DocPhyzio (AZA)’S COMPUTING, INTERNET, AND COMMUNICATION RESOURCES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE.

These Terms of Use apply to all uses and users of AZA’S computing, internet, and communication resources including AZA’S websites, software, online services, cloud services, and technology network.  AZA’S computing, internet, and communication resources are the property of AZA and are used to fulfill our contracts with users, to pursue its legitimate interest in understanding how users interact with our website and other communication centers for relevancy of products and services; to address existing and changing customer needs; to conduct research, and to comply with state, federal, and international laws. All use of AZA’s resources also fall under the terms and conditions of our Privacy Policy.

All uses of AZA’S computing, internet, and communication resources must comply with these Terms of Use.

YOUR RESPONSIBILITIES

You are responsible for the protection, security, and integrity of AZA data and resources under your control.

  1. You must comply with all applicable local, state, and federal laws and regulations, and with our policies that are made available to you.
  2. You must respect the rights and privacy of others, including intellectual property and personal property rights.
  3. You must maintain the security of accounts and must protect and regularly change your account passwords according to standards maintained by and shared with you by AZA’s IT department.
  4. If you are under the age of 18 you must get the consent of your legal guardian who agrees to be bound to this agreement. 

RESTRICTIONS

  1. You may not conduct illegal, unlawful, or harmful communications across our physical, hosted, or cloud networks. The following are expressly prohibited:
    1. Child Pornography
    2. Revenge Porn
    3. Obscenity
    4. Bullying or Other Harassment
    5. Threats of Violence
    6. Illegal Recordings
    7. Misappropriation of Another’s Identity or Use
  2. You may not post materials that are defamatory, libelous, or slanderous; nor that violate the rights of other persons or users.
  3. You may not make unauthorized modification or deletion of any data that is the property of AZA or its users, or in use on AZA’s properties or resources, including, but not limited to, student data, identification data, or metadata,
  4. You may not intercept or otherwise divert the communications of another person to any intended recipient including response communications from that intended recipient.
  5. You may not interfere with the efficacy, accuracy, access, or operations of AZA’s computing, internet, and communication resources, including via the use of malware, virus, or Denial-Of-Service (DoS) technologies.
  6. You may not share your account and password information with others, nor allow others to use AZA’s computing, internet, and communication resources.
  7. You may not use our resources to conduct private business or commerce.
  8. You may not use or resell our services or collateral, including the use of our trademarks and other Intellectual Property, unless you are an Authorized Reseller granted rights under contract with our organization.
  9. You may not Infringe upon the copyright, trademark, patent, or other intellectual property rights of others, whether or not it is made available on AZA’s computing, internet, and communication resources; or made available by AZA and/or other users. In addition, except as permitted by law, you may not store such information.

RESOURCE AVAILABILITY

AZA does not guarantee continuous and uninterrupted access to its computing, internet, and communication resources. Service, including email services, may be discontinued or suspended at any time at the discretion of AZA, without consent of the user.

PROTECTION OF USER ACCOUNTS

  1. AZA may permit the inspection, monitoring, or disclosure of e-mail, computer files, and network transmissions: 1) to internal resources; 2) to authorized thirdparty partners, subject to our Privacy Policy; 3) to enforce these Terms and Conditions; and, 4) as required by law.
  2. We cannot guarantee the confidentiality of your communications. You must take precautions when sending sensitive information via email and AZA’s computing, internet, and communication resources.
  3. We routinely monitor and log user account activities including session data, account access, password activity, website behavior, data use, and suspicious activity. Unusually heavy or suspicious activity may result in suspension or cancellation of user accounts.
  4. Access to and processing of personal information (PI) is protected under the terms of our Privacy Policy.

UNAUTHORIZED ACCESS OR DISCLOSURE

AZA will inform users of unauthorized access or disclosure of private information (PI) as per our Privacy Policy.

USER INDEMNIFICATION

You agree to indemnify, defend, save and hold harmless AZA Health & Wellness, and its affiliates and agents, against any and all claims, actions, liabilities, damages, losses, or expenses (including court costs, attorneys’ fees, and costs of claim processing, investigation, and litigation) for violation of Intellectual Property laws; for bodily injury or personal injury (including death); or loss or damage to tangible or intangible property to the extent caused, or alleged to be caused; by (i) the User’s negligence, acts or omissions; (ii) a breach of these Terms of Use; or (iii) failure to comply with any applicable law. You will be responsible for primary loss investigation, defense and judgment costs where this indemnification is applicable.

REFUND POLICY

Thanks for purchasing our AZA Health & Wellness/DocPhyzio products (or subscribing to our services) at docphyzio.com operated by DocPhyzio/AZA Health & Wellness, INC. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked within the time frame listed below.

  • I (customer) agree to start my FREE 7-day trial of the AZA online physical therapy membership plan. My monthly membership plan carries no contracts and I can cancel at any time. I understand that if I do not cancel my membership within 7 days and on the 8th day, I will be billed and my credit card automatically charged for $29.99 to start my monthly membership. I will be billed $29.99 / month for my AZA online physical therapy membership in perpetuity until I cancel my membership in my customer dashboard at docphyzio.com – after my cancellation, I will not be billed further for any future months of service.
  • If I (customer) choose to bump my MONTHLY membership offer from the $29.99 / month plan and purchase the AZA ANNUAL membership with FREE Tool-Kit of essential tools for $199 for the year, with a 7-day money back guarantee, this ANNUAL membership will be re-billed every year in perpetuity until I cancel in the same manor mentioned above, and if I wish to cancel my 7-day trial period,  I understand that I will not be charged until the 7-day trial period ends. If I choose to keep my membership beyond 7-days, AZA will send me either a FREE Tool-Kit OR I can opt to pay for an upgraded Deluxe Tool-Kit + Annual Subscription ($218.00) or Premium Tool-Kit + Annual Subscription ($238.00).  The shipping & handling fees AZA incurs for the Tool-Kit gift in this promo is non-refundable and I the customer will get to keep the Care Package gift of essential treatment tools. For AZA Academy Courses, you are eligible for a full reimbursement within 30 days from your purchase date as long as you have not completed greater than 10% of the course. If you have completed 11% or more, you are no longer eligible for a refund of any kind even within the 30 day time period. You can check your progress in your Dashboard in the “My Courses” tab. 
  • If I (customer) decide to purchase a Care Package, I understand that I have 15 days to return for a full refund. I (customer) also understand that I (customer) will be responsible for paying the shipping costs to return the Care Package. Once 15 days from purchase has passed, Care Package purchases are no longer eligible for returns.

Please email us at contact@docphyzio.com to request a refund or replacement RMA number. Once approved, please send physical returns to:

AZA Health & Wellness Returns
5753 E. Santa Ana Cyn Rd. STE g162
Anaheim Hills, CA 92807

We encourage our customers to try the product (or service) in the first 7 days after their purchase to ensure it fits your needs.If you have any additional questions or would like to request a refund, feel free to contact us.

AZA CONTACT

For questions regarding these Terms of Use, please contact@docphyzio.com 

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