Refund Policy

Thanks for purchasing our AZA Health & Wellness/DocPhyzio products (or subscribing to our services) at docphyzio.com operated by Docphyzio/AZA Health & Wellness, INC. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked within the time frame listed below.

  • I (customer) agree to start my FREE 7-day trial of the DocPhyzio online physical therapy membership plan. My monthly membership plan carries no contracts and I can cancel at any time. I understand that if I do not cancel my membership within 7 days and on the 8th day, I will be billed and my credit card automatically charged for $29.99 to start my monthly membership. I will be billed $29.99 / month for my DocPhyzio online physical therapy membership in perpetuity until I cancel my membership in my customer dashboard at DocPhyzio .com – after my cancellation, I will not be billed further for any future months of service.
  • If I (customer) choose to bump my MONTHLY membership offer from the $29.99 / month plan and purchase the DocPhyzio ANNUAL membership with FREE Tool-Kit of essential tools for $199 for the year, with a 7-day money back guarantee, this ANNUAL membership will be re-billed every year in perpetuity until I cancel in the same manor mentioned above, and if I wish to cancel my 7-day trial period,  I understand that I will not be charged until the 7-day trial period ends. If I choose to keep my membership beyond 7-days, DocPhyzio will send me either a FREE Tool-Kit OR I can opt to pay for an upgraded Deluxe Tool-Kit + Annual Subscription ($218.00) or Premium Tool-Kit + Annual Subscription ($238.00).  The shipping & handling fees DocPhyzio incurs for the Tool-Kit gift in this promo is non-refundable and I the customer will get to keep the Care Package gift of essential treatment tools. For DocPhyzio Academy Courses, you are eligible for a full reimbursement within 30 days from your purchase date as long as you have not completed greater than 10% of the course. If you have completed 11% or more, you are no longer eligible for a refund of any kind even within the 30 day time period. You can check your progress in your Dashboard in the “My Courses” tab. 
  • If I (customer) decide to purchase a Care Package, I understand that I have 15 days to return for a full refund. I (customer) also understand that I (customer) will be responsible for paying the shipping costs to return the Care Package. Once 15 days from purchase has passed, Care Package purchases are no longer eligible for returns.
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